Joylinknew values the trust you place in us. This document clearly explains how we collect, use, store, and protect your personal data as a member of our platform.
All data transmitted between your device and joylinknew servers is protected by 256-bit SSL encryption — the same security standard used by banking institutions.
Joylinknew never sells, rents, or shares your personal data with third parties for marketing purposes without your explicit consent.
We only collect data that is strictly necessary to operate our services. Each type of data collected is clearly described in this policy.
You have the right to access, correct, transfer, or request deletion of your personal data from joylinknew's systems at any time.
Joylinknew uses cookies to improve user experience. You are given the option to manage your cookie settings according to your preferences.
Joylinknew's privacy policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices.
This Privacy Policy applies to all members and users of the joylinknew platform. By registering or using any of our services, you agree to the terms set out in this document. Please read it carefully and contact us if you have any questions.
Joylinknew takes our responsibility to protect the privacy and security of every member's personal data seriously. This Privacy Policy ("Policy") clearly explains how we collect, process, store, disclose, and protect your personal information when you use the joylinknew platform and services.
This policy applies to all your interactions with joylinknew, including when you browse our website, register an account, make deposits or withdrawals, claim bonuses, play games, interact with customer support, or use any other features of our platform.
Joylinknew complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure all data processing is carried out lawfully, fairly, and transparently to protect your rights as a data subject.
Joylinknew only collects data that is strictly necessary to deliver safe, quality services in compliance with legal requirements. The following are the categories of data we collect:
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | KYC verification, fraud prevention |
| Contact Data | Email address, phone number, mailing address | Account communications, security notifications |
| Financial Data | Bank details, transaction records, account balance | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Account security, platform optimisation |
| Usage Data | Games played, session duration, clicks | User experience improvement |
| KYC Document Data | MyKad copy, utility bill, selfie photo | Identity verification, legal compliance |
Joylinknew does not collect sensitive data such as medical information, religious beliefs, or political views unless specifically required by applicable law.
Your personal data is collected through various channels during your interactions with the joylinknew platform:
Joylinknew uses the personal data we collect solely for legitimate and necessary purposes. We never use your data for purposes unrelated to the delivery of our services. The primary purposes of data use are:
Joylinknew does not use your data for automated profiling that produces significant effects on your rights without giving you the opportunity to review or contest such decisions.
Joylinknew does not sell, rent, or disclose your personal data to third parties for their marketing purposes. However, there are limited situations where we need to share your data with carefully selected third parties to enable us to deliver our services:
All third parties receiving your data from joylinknew are bound by strict data protection agreements and may only use that data for the specific agreed purposes.
Joylinknew continually invests in security infrastructure to ensure your personal data is always protected to the highest standard. The technical security measures we implement include:
While we take all reasonable steps to protect your data, no system is 100% guaranteed to be secure. We recommend using a strong password, enabling 2FA, and never sharing your login credentials with anyone.
Joylinknew retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our general data retention principles are as follows:
Once the relevant retention period has expired, your data will be securely deleted or anonymised from our systems in accordance with established data disposal procedures.
Joylinknew uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser that help us recognise you, remember your preferences, and deliver a more personalised experience.
There are several types of cookies used on the joylinknew platform:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and your experience on the joylinknew platform.
As a joylinknew member and data subject, you have the following rights regarding your personal data that we process:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to request correction of inaccurate or incomplete personal data.
In certain circumstances, you have the right to request deletion of your personal data from our systems.
You have the right to request restriction of your data processing under certain circumstances provided by law.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You have the right to object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, contact the joylinknew support team via live chat or email us at [email protected]. We will process your request within 30 days of receipt.
The joylinknew platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. Should we discover that a minor's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account.
Parents and guardians who believe their child has registered an account with joylinknew without authorization are requested to contact our support team immediately so that appropriate action can be taken.
Joylinknew reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements to our services.
For material amendments, we will provide members with reasonable notice via their registered email or in-account notification at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the amended Privacy Policy.
We recommend that you review this Privacy Policy page periodically. The "Updated" date at the top of this page indicates when the last amendment to this policy was made.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. joylinknew's data protection team is ready to assist you.
You can reach us via:
We are committed to addressing all privacy-related enquiries within 7 business days of receipt.
With high-grade encryption, a clear privacy policy, and our commitment to data protection, you can enjoy your experience on joylinknew with complete confidence.
Gambling can be addictive. Please play responsibly. For users aged 18 and above only.